cv

Experience

I have over 15 years experience in the web design and implementation skills listed below. I have taken many projects through the entire process from the briefing stage to the final publication of the website.

I have experience in dealing with Account Managers in the form of receiving briefs and feeding back to them on progress or issues with the projects, and adhering to deadlines and the client’s requirements. I also dealt with the technical department to make sure that I take into account the final user requirements during the design phase, and in making the front-end pages in preparation for backend technology.

Working on the lastminute.com extranet and with Fleetway Travel's company website has given me solid e-commerce experience as I have worked with the creation and presentation of an online product and learnt how the customer’s online purchase is fulfilled.

With Blackbaud Europe, I have learnt about working within web CMS systems, how to edit them to appear as the client needs them to from a visual point of view, and also a lot about dealing with the clients themselves - how to conduct myself, communicate clearly, deal with issues and conflict, and to make the clients' dealings with me as pleasant and productive as possible. Because all the sites that I create are ultimately maintained by the clients (who all have different levels of HTML and CSS knowledge), I need to make sure that my websites are as stable and easy to work with as possible. I pride myself on being practical as well as creative.

Skills

  • Creative visual design of websites
  • CSS2
  • DIV-based HTML creation
  • Mobile websites
  • UX/IA
  • Working within a CMS
  • Consulting with clients
  • Presentations to clients
  • Presenting in (successful) design work pitches
  • Assisting the sales team to help bring in design work (portfolio site, client meetings)
  • Assisting with development of design sales packages
  • Internal practice development
  • Documentation of the software to help users get the most from their websites
  • Checking over Scopes and helping with cost estimates
  • Assisting the Software Support team to solve design and HTML-related issues for clients
  • Web construction and addition of content while following specified standards and client requirements
  • Supporting consultants on the road if they have questions or need help with sites
  • Information Architecture and User Experience
  • Editing of basic Javascript
  • Search engine optimisation
  • Navigation and content solutions
  • Making a great cup of tea
  • Basic Flash animations
  • Banner ads and gif animation
  • Mailshots and email stationery design
  • Customised email templates
  • Multimedia presentations and basic sound editing
  • Illustration (particularly for Flash)
  • Copywriting
  • Powerpoint presentation design
  • Photography
  • Ability to work as part of a team, or independently
  • Ability to work on multiple projects at the same time

Software

  • Adobe CS3 (Photoshop, Dreamweaver, Illustrator)
  • Blackbaud NetCommunity
  • Blackbaud The Patron Edge Online
  • eTapestry

Some organisations that I have worked with

  • UNICEF
  • University of Oxford
  • University of Cambridge
  • Yale University
  • Oxfam
  • Crisis the homeless charity
  • Tommy's the baby charity
  • Save the Children Norway, Denmark and South Africa
  • ZSL London Zoo
  • National Trust
  • lastminute.com

Please contact me for an up-to-date CV.